General WeaveGrid FAQs
- I’m unable to log in with multifactor authentication, what do I do?
- How can I disable Multifactor Authentication on my account?
- How can I keep my WeaveGrid account secure?
- How do I use the WeaveGrid app?
- Does WeaveGrid have an app?
- What is WeaveGrid?
DTE Smart Charge FAQs
- When will I receive my first automatic smart charging schedule?
- What are Charge Preferences and how do they work?
- I tried to override or cancel my Automatic Smart Charging schedule and ‘Charge Now’, but my car isn't charging. What should I do?
- What is the monthly participation reward? How will I receive my reward?
- Does WeaveGrid account for my solar hours? What is the Rooftop solar charging add-on?
- How do the optional add-on Charge Preferences interact with one another?