Skip to main content
WeaveGrid for DTE Help Center Help Center home page WeaveGrid for DTE Help Center
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. WeaveGrid for DTE Help Center
  2. Frequently Asked Questions

Frequently Asked Questions

General WeaveGrid FAQs

  • What is WeaveGrid?
  • What is the difference between evPulse and WeaveGrid?
  • How does WeaveGrid collect, use, and protect driver data?
  • Is there a fee to join WeaveGrid?
  • How can I update my home address if I move?
  • How will my phone number be used?
See all 8 articles

DTE Smart Charge FAQs

  • How does Automatic Smart Charging work with my home charging station?
  • How does WeaveGrid Automatic Smart Charging interact with my ChargePoint®’s scheduling settings?
  • What are the steps to get enrolled in DTE Smart Charge and how long does it take?
  • Can I enroll in Automatic Smart Charging if I live in an apartment building?
  • Which vehicles and home charging stations are eligible for Automatic Smart Charging?
  • How long will it take to receive my enrollment reward?
See all 28 articles
WeaveGrid for DTE Help Center