DTE Smart Charge FAQs
- I tried to override or cancel my Automatic Smart Charging schedule and ‘Charge Now’, but my car isn't charging. What should I do?
- What is the monthly participation reward? How will I receive my reward?
- Does WeaveGrid account for my solar hours? What is the Rooftop solar charging add-on?
- How do the optional add-on Charge Preferences interact with one another?
- What are Charge Preferences and how do they work?
- Can I charge multiple vehicles with one home charging station?
- Enhanced Smart Charge Program FAQs
- How does Automatic Smart Charging work with my home charging station?
- How does WeaveGrid Automatic Smart Charging interact with my home charger's scheduling settings?
- What are the steps to get enrolled in DTE Smart Charge and how long does it take?
- Can I enroll in Automatic Smart Charging if I live in an apartment building?
- Which vehicles and home charging stations are eligible for Automatic Smart Charging?
- How long will it take to receive my enrollment reward?
- Smart Charge Management Quickstart Guide
- When will Automatic Smart Charging begin?
- Can I cancel an Automatic Smart Charging Schedule if needed?
- What if something changes and I need to use my car before my ‘Ready By’ time?
- What if I already have a charge scheduled through the Tesla console?
- When will my car finish charging under an optimized charging schedule?
- To what battery level will my car be charged under an optimized charging schedule?
- How is my ‘Smart’ times score impacted in cases where I don’t receive an optimized charge?
- What do ‘Smart’ times mean and how is my ‘Smart’ times percentage calculated?
- Why am I being prompted for a code when connecting my Tesla?
- Why does my charge sometimes start and stop?
- How does Smart Charge Management work with my Tesla? How does it interact with my settings?
- Does WeaveGrid preserve my preconditioning settings?
- Why is my car charging immediately rather than during Off-Peak hours
- How does WeaveGrid estimate my charging costs?
- How do I remove one or multiple vehicles from WeaveGrid?
- How do I unenroll?